❓ FAQ – Zezoffx
What type of products do you offer?
We only offer digital products, delivered electronically via email or directly through your account on the website.
Are there any shipping fees?
No, since all our products are digital, there are no shipping fees.
How can I receive my product after purchase?
Once the payment is confirmed, you will immediately receive your product via email or through your account dashboard.
Can I request a refund or exchange?
Refunds or exchanges depend on the product type. Please review our refund policy before purchase.
What payment methods are available?
We support multiple payment options including credit/debit cards, PayPal, and crypto payments.
How can I contact your support team?
You can contact us directly via the contact form on our website or through our support email.
Do all bots work for funded account challenges?
No, not all bots are designed for challenges. One bot is specifically made for passing funded account challenges and managing them, while the other bots are built for real accounts only.
Are your bots safe for live accounts?
Yes, our Averaging and Hedging bots are designed for safe daily use on real accounts with minimal risk.
Can I use one license on multiple accounts?
Each license is limited to one account only. If you need more, you’ll have to purchase additional licenses.
Do you provide tutorials or setup guides?
Yes, we provide full step-by-step setup guides and video tutorials to make the process easy.
Is there any trial version available?
Currently, we don’t provide trial versions. However, we share real account proofs and detailed results to build trust with our clients.
Do your bots require a VPS?
We recommend running our bots on a VPS for 24/7 uptime, especially for funded challenges or live accounts.
Do I need trading experience to use your bots?
No, our bots are user-friendly. Even beginners can set them up easily with our tutorials and support.
Can I upgrade my license later?
Yes, you can upgrade your license by contacting our support team. We’ll assist you with the process.
Do you guarantee profits?
No, trading always involves risks. While our bots are built to minimize losses and maximize consistency, profits can never be 100% guaranteed.
How long will I have access to my purchase?
All purchases are lifetime access unless otherwise stated in the product description.
💳 Refund Policy – Zezoffx
At Zezoffx, we value our customers and strive to provide high-quality digital products and services. Please read our refund policy carefully before making any purchase.
1. Digital Products
Since all our products are delivered electronically, all sales are considered final and non-refundable. Once the purchase is complete, you will immediately gain access to the digital product or service, and refunds are not applicable.
2. Exceptions
Refunds may only be granted under the following conditions:
- If you were charged incorrectly (duplicate payment or technical error).
- If the product was not delivered due to a verified system issue.
- If a technical error from our side prevents you from accessing the product.
3. No Guarantee of Trading Results
Please note that our tools and bots are designed to assist trading, but we do not guarantee any profits or specific trading outcomes. Refunds cannot be requested based on personal trading results.
4. Contact Us
If you believe you qualify for a refund under the exceptions above, please contact us within 7 days of purchase:
📧 Email: zezoffx.suppert@gmail.com
💬 Telegram: Contact Us on Telegram